FAQ

Yes, PHMC accepts Maxicare for outpatient and inpatient services.

Yes, PHMC accepts Etiqa for outpatient and inpatient services.

Yes, walk-ins are accepted depending on doctor availability. For faster service, booking ahead is recommended.

These require prior scheduling. Please contact the diagnostic department or submit a request through the website.

Yes, we offer a full range of diagnostic imaging and laboratory services. Availability may vary depending on schedule and preparation requirements.

Most routine laboratory services are available daily, but some specialized tests follow specific schedules.

Prices vary depending on the test. You may request a quotation through our website or contact the lab directly.

Some procedures require updated lab results. Our staff will advise based on your case.

Yes, we accept major HMOs. Coverage depends on your plan and approved procedures.

Yes, GLs may be accepted subject to evaluation and approval.

Yes, PhilHealth coverage is applied to eligible services.

Doctor schedules vary daily. Please check with our clinic or request a schedule online.

Yes, we can provide a list upon request, depending on your HMO provider.

Yes, we offer packaged procedures. Prices depend on room type, doctor’s fees, and inclusions.

Costs vary depending on complexity and professional fees. Request a full quotation for accurate pricing.

Use the hospital’s patient portal with your hospital number. If you have login issues, contact support.

Processing may take several days depending on the document requested.

Yes, evaluation and diagnostic tests are available. Consultation is required.

Yes, specialized programs like kidney transplant are available. Pre-evaluation is required.

Cars and Other Vehicles

The regular parking rates are:

First 3 hours: ₱65
Succeeding hours: ₱10 per hour

The parking facility operates 24 hours a day, 7 days a week. The same parking rates apply regardless of the time of entry or exit.

Admitted Patients

Admitted patients may avail themselves of the patient parking rate of:

₱100 per 24 hours with multiple-entry privileges

Parking validation is available at the Admitting Department. The admitting staff will provide a validation stub.

The parking validation must be renewed every 24 hours and may continue until the patient is discharged.

Hemodialysis Patients

The parking rate for hemodialysis patients is:

₱45

Senior Citizens and Persons with Disabilities (PWDs) receive free parking for the first 3 hours upon presentation of a valid Senior Citizen or PWD ID.

After the first three hours, the regular succeeding-hour rate of ₱10 per hour applies.

Designated Senior Citizen and PWD parking spaces are available on the ground floor and 3rd floor of the parking facility.

Motorcycles are charged a flat rate of ₱50 per entry/day.

Motorcycles and bicycles must use their designated parking areas near Aviation.

Yes. The PHMC parking facility operates 24/7.

The applicable parking rates remain the same regardless of the time you enter or leave the parking facility.

Vehicles and motorcycles left in the parking facility for more than 72 hours will be reported to the proper authorities for appropriate action.

Customers who lose their parking card or ticket will be charged:

₱300 lost ticket fee + applicable parking fee

You will also need to present:

  • Driver's License or another acceptable identification card
  • Certificate of Registration (CR) and current Official Receipt (OR) of the vehicle or motorcycle

Yes, in parking areas covered by the “Park Facing the Wall” policy.

This policy applies to parking areas near the UMAB Building to help prevent vehicle exhaust fumes from entering the building. The policy applies to all levels of the parking area.

Please observe parking signs and instructions from parking personnel.

Vehicles that do not comply with the “Park Facing the Wall” policy or that are parked in designated No Parking areas may be clamped.

The release fees are:

Cars: ₱1,500
Motorcycles: ₱500

For admitted patients, parking validation is done at the Admitting Department.

The admitting staff will provide a parking validation stub. The validated rate is ₱100 per 24 hours with multiple-entry privileges. You need to renew the validation every 24 hours, and it can continue until the patient is discharged.